CSInet can now help assist with your technical problems by logging into your computer remotely. Follow the steps below to get your problems resolved quicker and easier without touching your mouse or keyboard!
- Call our technical support staff to create a support ticket
- The technician will provide his Tech #
- Click on the provided Tech # below
- Click on Run
- Double click on Internet Support
(*Note: Your firewall may ask if you would like to allow this connection and continue. Allow the program to run to continue)
- The CSInet technician will now go inside your computer to resolve the problem.
- Currently available only for Microsoft Windows based computers only.
- Support provided is for CSInet customers only.
- A trouble ticket must be created before any technical support is provided.
- This is for Internet / Email related problems only. Additional fees may apply for non technical support related problems.
CSInet Hours
If you're having trouble with your Internet connection or have questions about your account, we're here to help.
Office Lobby Hours |
| Hours: |
Monday-Friday
Saturday
Sunday |
9am - 5:30pm
9am - 1pm
Closed |
| |
| Phone Customer Support & Sales Hours |
| Hours: |
Monday-Friday
Saturday
Sunday |
8am - 11pm
9am - 9pm
Noon - 9pm |
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