Co-Location Frequently Asked Questions
- What is the difference between a virtual server and a dedicated server?
A virtual server is used to refer to an account created on a shared server that will allow a domain name to exist. Many times these domains coexist with 200 plus accounts on the same server. A dedicated server is a server that the customer, and only the customer, uses.
- What is the minimum contract length for a new co-located server?
All co-located servers are on a monthly basis contract. The first Payment due is for the first month as well as the initial setup fee. Payment each month thereafter is due on the first of the month.
- If I send out my server and need to add more hardware to it later, can this be done?
We will do hardware upgrades to your box at a rate of $75 an hour. We can only upgrade servers that are upgrade capable.
- If I wish to purchase my co-located server from CSInet can I do this?
Certainly. E-mail sales@csinet.net with your needs and we'll get a quote to you. Also, you should consider our pre-built windows servers.
- Can I use my server for whatever I want?
Your server may be utilized for anything legal. You may not, at any time, use your server to abuse another network with harmful ping floods or by sending UCE!
- What software comes installed on my dedicated server?
With a co-located server you will be expected to pre-install the OS and any software that you wish to use.
- What if I need to upgrade to more bandwidth?
You may call us or e-mail us and make your upgrade request, which will be completed within 24 hours.
- Why do you recommend rack mount cases?
Rack cases are more expensive in the short run, but will save you money over the long run. Rack cases will help protect your hardware by keeping it cool, as well as save you space and thus monthly fees.
- What is RAID and how would it help me?
RAID, or Redundant Array of Inexpensive Disks, provides fault tolerance in the event of a hard drive failure. We offer servers with RAID 1 (mirroring) and RAID 5 (striping with parity). If hard drive in a RAID 1 fails, the second hard drive will take over. This insures that the server will continue to function, and that no data will be lost. RAID 5 uses a group of hard drives and reads and writes data to each simultaneously. In addition to the data, an extra "parity" is written to each drive in the stripe set. If one drive fails, the data continued on that drive can be regenerated with the parity written to the other drives in the set. This option also protects against data loss, and will keep the server running in the event of a drive failure.
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