How do I access my voicemail?

With CSInet voicemail you can have access to you voicemail in 3 different fashions

1. Check your voicemail from any phone
   1.) Dial your full 10 digit phone number
   2.) When the voicemail greeting plays press *
   3.) You will then be prompted for your pin
   
   
2. Check your voicemail from your CSInet Web Portal
   1.) Go to CSInet Web Portal
   2.) Put in your username and password
   3.) Click on the Voice Mail tab
   4.) Click play on the message you wish to hear
   
   
3. Get voicemail's emailed to your email address
   1.) Go to CSInet Web Portal
   2.) Put in your username and password
   3.) Click on the Voice Mail tab
   4.) Click Voicemail Settings on the left hand side
   5.) Put a check mark in the box next to Notify me by email when new messages arrive:
   6.) Put your email address in appropriate box, please note you can only put in 1 email address
   7.) If you would like to receive the message as an attachment in your email then put a check mark in the box next to Send the message as an attachment to the email:
   8.) Once you are finished click the Save button at the bottom

Is it possible to put my phones on DND (Do Not Disturb) and have calls go straight to voicemail?

Yes CSInet's Digital Phone Service offer a DND feature

1. How to turn DND on and off with your handset
   1.) To turn on DND pick up your handset and dial *78 then hang up
   2.) To turn off DND pick up your handset and dial *79 then hang up
   
   
2. How to turn DND on and off through the CSInet web portal
   1.) Go to CSInet Web Portal
   2.) Put in your username and password
   3.) Go to the Call Mgt. tab
   4.) Place a check mark in the box to turn on DND or remove the check mark to turn off DND
   5.) Click the Save button

Is it possible to turn call waiting on or off?

Call waiting is a feature that is turned on by default but you can turn it off on a per call basis

1. How to turn off call waiting before you place your current call
   1.) Pick up your handset and dial *70
   2.) Next you will dial the phone number you wish to call
   3.) Once you hang up call waiting is automatically turned back on
   
   

How do I use call forwarding?

CSInet's Digital Phone Service offers 2 methods for call forwarding

1. How to forward calls using the CSInet Web Portal
   1.) Go to CSInet Web Portal
   2.) Put in your username and password
   3.) Go to the Call Mgt. tab
   4.) In the box next to Forward All Calls To: type in the 10 digit number you would you calls forwarded to
   5.) Click the Save button
   6.) To disable call forwarding you would need to delete the number from the box
   7.) Click the Save button
   
   
2. How to forward calls using your handset
   1.) Pick up your handset and dial *72
   2.) Enter the 10 digit phone number you want to forward calls to
   3.) Press #
   4.) Hang up the handset
   5.) To turn off call forwarding, just dial *73 from your handset
   

How do I use caller id block?

Caller id block is an easy to use service

1. How to use call id block
   1.) Pick up your handset and dial *67
   2.) Next you will dial the phone number you wish to call
   3.) Once you hang up call id block is automatically turned off
   
   

What are all the * key functions?

*69 Call Return Activate
*66 Call Back Activate
*86 Call Back Deactivate
*72 Call Forward All Activate
*73 Call Forward All Deactivate
*90 Call Forward Busy Activate
*91 Call Forward Busy Deactivate
*92 Call Forward No Answer Activate
*93 Call Forward No Answer Deactivate
*63 Call Forward Last Activate
*83 Call Forward Last Deactivate
*60 Block Last Activate
*80 Block Last Deactivate
*64 Accept Last Activate
*84 Accept Last Deactivate
*56 Call Waiting Activate
*57 Call Waiting Deactivate
*71 Call Waiting Per Call Activate
*70 Call Waiting Per Call Deactivate
*67 Block Caller ID Activate
*68 Block Caller ID Deactivate
*81 Block Caller ID Per Call Activate
*82 Block Caller ID Per Call Deactivate
*78 Do Not Disturb (DND) Activate
*79 DND Deactivate
*65 CID Activate
*85 CID Deactivate
*25 Call Waiting Caller ID Activate
*45 Call Waiting Caller ID Deactivate
*26 Dist Ring Activate
*46 Dist Ring Deactivate
*74 Speed Dial
*98 Blind Transfer
*99 Modem Line Toggle