When you first log in to your CSInet Message Center, you arrive at the Junk tab. This lists all messages that were recently identified as junk email and therefore quarantined at CSInet's Message Center, instead of being delivered to your inbox.

Review Quarantined Junk Email

When CSInet's Message Center first begins to quarantine your suspicious messages, review messages on your Junk tab for a few days to be sure valid messages aren't falsely quarantined. Click a message’s Subject to safely view its contents. If you find a valid message you want to retrieve, click its corresponding Deliver button to deliver it to your inbox.

Tip: If you deliver a message from the Junk tab, CSInet's Message Center asks you whether you want to add the sender to your Approved Senders list. Messages from senders on this list bypass the junk filters, so they won’t be falsely quarantined in the future.

All messages that you don’t deliver are automatically moved to the Trash after 14 days. Messages remain in the Trash for another 3 days before CSInet's Message Center permanently deletes them.

Explore Your Personal Settings

Click the My Settings link at the top right of any page to see what personal preferences are available.